- On-line-the website
- Through mobile app, 'ele bites' which can be downloaded on Android/IOS phones.
- By calling us
- On the homepage, enter the PNR no, the system will seek your PNR for verification purposes before confirming the booking.
- On selecting the boarding point, menu will open along with item prices.
- Select the meals to be booked. Prices of meal will be displayed alongside.
- On placing the order, the traveler will be required to select the mode of payment i.e., Cash on Delivery or prepaid (online payment). Thereafter, confirmation of booking is to be made.
- Website:- Prepaid & Cash on Delivery (COD)
- Mobile App:- Prepaid & Cash on Delivery (COD)
- On Call:-Cash on Delivery (COD)
- Passenger cannot cancel this service on standalone basis
- This service will be refunded for passengers who cancel the booking partially or fully - 12 hrs prior to departure.
- In case of date change, this service will be transferred to the new booking
- No refund will be provided in case of no-show or passengers who do not avail this service in spite of purchasing the same