FAQ's

Bus Booking

Advantages of booking bus tickets online on elebus
The most important part of any trip is you enjoy it so if you plan well, you are sure to enjoy your trip better. And online bus bookings allow you just that. You can check for bus routes to your destination, shop while booking or book meal to eat while travelling, compare prices with other nearby routes, choose from AC/non-AC buses as per your preference and more, all within a few minutes and with just a few taps on your phone.
Which site is best for bus booking?
List of Best Online Bus Booking Portals in India in 2022
  1. eleBUS
  2. Abhibus
  3. redBus
  4. EaseMyTrip
  5. MyBusTickets
  6. MakeMyTrip
  7. Goibibo
  8. Paytm Bus
  9. MobiKwik
  10. Bestbus
  11. Neeta bus
Is bus service available in Maharashtra?
The MSRTC buses cover more than 95,000 travel routes across Maharashtra and the neighbouring states on a daily basis. The Maharashtra State Road Transport Corporation buses have a very good frequency and serve passengers throughout the day.
Bus tickets online
The MSRTC buses cover more than 95,000 travel routes across Maharashtra and the neighbouring states on a daily basis. The Maharashtra State Road Transport Corporation buses have a very good frequency and serve passengers throughout the day.
Can bus tickets be Cancelled?
Yes, Cancellation of tickets can be done either through the User's login in the eleBUS's website or mobile application, or by calling on the customer care number; Any cancellation is subject to such cancellation charges as mentioned on the ticket.
Is it possible to change a bus ticket date?
It is not possible to change the date and time of departure or the holder of the bus ticket.
What is online bus ticketing system?
The Online Bus Ticket Reservation System is a web-based application that allows visitors check bus ticket availability, buy bus ticket and pay the bus ticket online. This system is established for all the home/office users after gaining access from the administrator.. If the price of the new ticket chosen is higher, the difference is at your expense. Please note that changes are not possible within the agencies.
What are the Top Bus Routes from Hyderabad?
Top Bus Routes from Hyderabad are : Hyderabad-Bangalore, Hyderabad-Vijayawada, Hyderabad-Goa, Hyderabad-Visakhapatnam, Hyderabad-Pune etc. Book Now
What are the Top Bus Routes to Bangalore?
Top Bus Routes to Bangalore are : Chennai-Bangalore, Hyderabad-Bangalore, Goa-Bangalore, Coimbatore-Bangalore, Mumbai-Bangalore Book Now
What are the Top Operators serving to Mumbai Bus?
elebus has huge number of operators serving in Mumbai including Neeta tours and travels, VRL Travels, MSRTC, SRS Travels etc. Book Now Book Now
How to book Volvo bus ticket online?
Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to book KSRTC Volvo bus tickets online?
You can simply login to eleBUS.in website and book KSRTC online bus tickets. Our travellers can use their preferable mode of payment ( Credit Cards , Debit Cards , Google Pay etc ) to book their tickets. In case of any support you may need you can reach the 24/7 customer care number at eleBUS.in.
How to book RSRTC Volvo bus tickets online?
Can I book RSRTC Bus Tickets Online on eleBUS.in ? YES , you can do RSRTC online bus ticket booking by simply going on the eleBUS.in website. eleBUS gives you the widest range of options to chosse from and a great rate.
How to book Volvo bus from Delhi to Chandigarh?
There are several bus operators available on Delhi to Chandigarh route such as Zingbus , IntrCity SmartBus , Laxmi Holidays , HRTC , Pepsu and more. eleBUS.in has all these operators booking available on their website so that one can book bus tickets online. Currently, eleBUS has 22 bus operators that operate on the route, daily. It take about 05:15 hours to reach Delhi from Chandigarh.
How to book Volvo bus from Delhi to Shimla?
Currently, there are 25 bus operators operate on the route, daily. It take about 08:49 hours to reach Shimla from Delhi. You can also book your return bus tickets from Shimla to Delhi with eleBUS.in eleBUS offers FREE INSURANCE and option to shop when on the wheels. .The Delhi Bus Stand has super deluxe Volvo, hi-tech deluxe buses and Non A/C regular buses. You can simply book your tickets online by visiting the eleBUS website.
How to book a Greyhound bus ticket online?
Greyhound Travels is one of the top-rated bus operators on the long list of operators that work with eleBUS. By booking the bus tickets online with eleBUS you get to choose a range of affordable prices. It is mandatory for passengers to share their mobile number. Greyhound requires you to present an ID to an agent to board the bus.
How to book bus tickets online in India?
eleBUS the 24/7 booking platform offers digital platform for bus ticket booking in India. eleBUS offers a wide range of bus operators to choose from, along with a choice of AC and Non AC , Volvo buses to choose from. eleBUS also offers range of pricing to choose from.
How to book bus ticket online?
eleBUS helps you with simple process to enable bus booking: Step 1: Visit the website 2. Choose from and To 3. Select your date and Proceed to book.
How to book bus ticket online in TSRTC?
TSRTC Advance Online Booking/Reservation System. Book Bus Tickets online at TSRTConline.in. Easier Bus Ticket Booking by Telangana State Road Transport Corporation. eleBUS helps you with simple process to enable bus booking: Step 1: Visit the website 2. Choose from and To 3. Select your date and Proceed to book.
How to book free bus tickets online?
Online bus ticket booking for Bangalore , Chennai , Hyderabad , Delhi , Shimla , Vizag , and other locations . Book your ticket and use Refer and Earn referral code and gift it to your friend.
How to book AC bus tickets online?
eleBUS is the world's largest online bus ticket booking platform trusted and appreciated by a wide range of travellers across the globe. Simply go the website and book AC bus tickets with eleBUS.in
How to book government bus tickets online?
Book your RTC bus ticket online at cheapest prices & get upto 25% off with eleBUS. Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to book TNSTC bus tickets online?
eleBUS helps you with the simple steps for TNSTC online booking: Step 1: In order to book bus online, go to the eleBUS website and book the ticket. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How can I book KSRTC bus ticket online?
eleBUS helps you with the simple steps for KSRTC online booking: Step 1: In order to book bus online, go to the eleBUS website and book the ticket. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How do I book a bus ticket online?
You can book in a simple way. Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to book bus ticket online for Uttarakhand?
Can I book my bus ticket online for Uttarakhand? YES , Online booking and advance facilities are available with eleBUS for the passengers at major towns like Dehradun, Uttarkashi, Udhamsingh Nagar, Almora, Bageshwar, Mussoorie, Rishikesh and Nainital who can plan their travel trip in advance.
How much is a bus ticket?
Get the best and cheap bus tickets through the online bus ticket booking experience with eleBUS.in.
How much is a Greyhound bus ticket?
Greyhound Travels is one of the top-rated bus operators on the long list of operators that work with eleBUS. By booking the bus tickets online with eleBUS you get to choose a range of affordable prices. It is mandatory for passengers to share their mobile number. Greyhound requires you to present an ID to an agent to board the bus.
How much does a bus ticket cost?
Get the cheap and best bus tickets through the online bus ticket booking experience with eleBUS.in.
How to buy a bus ticket?
Just go to eleBUS.in and book your bus tickets . Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to buy bus ticket online?
Just go to eleBUS.in and book your bus tickets . Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to get a bus ticket?
Just go to eleBUS.in and book your bus tickets . Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
Where to buy bus tickets?
Just go to eleBUS.in and book your bus tickets . Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
Can bus tickets be refunded?
Yes , when you book your online bus tickets with eleBUS avail cancellation as per the policy of the Operator.
A bus ticket home.
Just go to eleBUS.in and book your bus tickets . Login into eleBUS.in. Enter your "Date of Journey" and hit the "Search" button to check available bus tickets online. Select the Volvo bus of your choice from the list of buses that are displayed. Select a seat, boarding, and dropping points and hit "Proceed to Book". Fill in the "Passenger Information" and "Contact Information". eleBUS offers the widest range of Volvo Bus services in India.
How to book Ado bus tickets online?
Currently eleBUS.in is not operational outside India. As and when we are present we will update in accordance.
How much is a bus ticket to Florida?
Currently eleBUS.in is not operational outside India. As and when we are present we will update in accordance.
How much is a bus ticket to New York?
Currently eleBUS.in is not operational outside India. As and when we are present we will update in accordance.
Where to buy NJ transit bus tickets?
Currently eleBUS.in is not operational outside India. As and when we are present we will update in accordance.

Manage Booking

Why choose us ?
There are numerous benefits of making a online booking -
  1. You can book Book tickets with ease from the comfort of your home or workspace.
  2. Quick and easy cancellation and rescheduling options.
  3. Exclusive offers and cashback options.
  4. M-ticket and e-ticket facilities are available. 4) Wide variety of bus operators, large options of buses and routes to choose from. 5) Impeccable customer service.
  5. Lower prices.
How can i reschedule my bus ticket?
Yes you can. Firstly search for your bus ticket by entering your ticket number and registered email ID. Then you may verify your ticket details and select the date to reschedule your journey. Select a bus operator, verify every detail, and make your payment if any difference arises in bus ticket price you will have to pay differential.
Can I book an RTC bus ticket?
Yes you can book RTC bus ticket
Can I cancel my bus ticket?
Yes, you can. All you have to do is log in to the website or app and follow the cancellation procedure. You can even call the customer care number to get your ticket canceled.
Do I need a print out of my bus ticket to board a bus?
No, you do not need to take a print out. You can present your M-ticket or e-ticket on your mobile device before boarding the bus. It is advisable to carry a government-issued ID to verify your identity before boarding the bus.
What does a PNR number on my bus ticket mean?
PNR stands for 'Passenger Name Record.' This is generally represented as a 10-digit number on your M-ticket or E-ticket.
What should I do if I have lost my ticket?
In case your online bus booking ticket is lost, you can show the message which has been received to your mobile number/WhatsApp or you can login to your email ID to take printout of the e-ticket. For further assistance, please contact our customer support.
How to reschedule my bus ticket?
No, you cannot reschedule online bus tickets, but you can cancel the already booked ticket following the ticket cancelation process and you can book bus tickets on your postponed date.
Will I get a refund in case of a failed transaction?
Yes, the funds in case of a failed transaction if debited from your wallet is credited back in 15 minutes and if debited from source is credited back in 7 bank working days
My money has been deducted, but the tickets are not booked online. What should I do now?
The online booking confirmation might not get generated due to fluctuations in the bank networks in most of the cases. In such scenarios we suggest you to choose a different mode of payment to complete your transaction. Before booking a new ticket, please read the following:
  1. You will receive the ticket confirmation via SMS & email within 15 minutes if the booking amount is received.
Which bus categories are available for booking bus ticket?
There are wide variety of buses in India that one can choose while booking online bus tickets. One can see Volvo AC buses, AC Sleeper, AC Seater, non-AC Sleeper/Seater, and Semi-sleeper buses. Many the buses offer good legroom, charging points, and reading light.

Covid Protocol

Is it safe to travel by bus during the COVID-19 pandemic?
We along with bus operators, have been doing a lot when it comes to upholding the safety standards that have been set by the Government of India.

Rewards

Can I contribute all the rewards I earn from to the My Family Account?
Yes, you can contribute up to 100% of the rewards you earn .
Can anyone create a My Family Account?
Any family member aged 18 years or above can become a Family Head and create a My Family account.
When I join My Family, what happens to the rewards I earned as an individual ?
Your current rewards balance and Tier Miles balance will remain as before. For any future rewards you earn , you can choose to contribute some or all of your rewards to your My Family account. The contribution percentage can be changed at any time.
Who can I invite to join My Family?
You can invite any members of your immediate family to join. If they are not already members, they will just need to register first before you can add them. Immediate family members include the following: Husband, Wife, Partner, Son, Step-Son, Daughter, Step-Daughter, Mother, Mother-in-Law, Step-Mother, Father, Father-in-Law, Step-Father, Brother, Sister, Granddaughter, Grandson .
Can you Earn award miles and redeem them for add ons and other vendors ?
Not only with elebus, as soon as you have enrolled with GOLD CLASS, you will also earn valuable award miles for everyday purchases, for bus bookings and on numerous other add ons.
Where can i use my points other than tickets ?
You can also use your miles for purchases in ele shopee and ele bites: for Meals , luggage, fashion, cosmetics and more.
How is a Referral considered complete ?
Your friend can install and register using your referral code and complete his first journey.
What is a limit to the no of friends that can be invited ?
You can invite as many friends ,the more you invite - the more you can earn.
Does my Referral code remain the same ?
Yes
When will I get a discount coupon code to use on the first journey?
After registering with us on the tool using a referral code, you will get coupon code SMS / email

General

Where can I view the amenities available on a bus before I make my bus booking?
After entering your route details and clicking the Search Buses button, a list of available buses and bus timings will be displayed. The amenities will be displayed right under the name of the bus operator under each listed option that search displayed. Click on the plus sign to view every amenity available on that bus. You can even customize your search by selecting the amenities that you are looking for by using the filters that are available.
How do i book online bus reservation?
Booking a bus ticket online in India is easy. Simply enter the Leaving from - Going to destination details along with the date you wish to travel in the bus search option on the site. Within seconds you will be given a list of buses availability for your route. Select your bus that suits you best for you. Then just follow the simple steps to the ticket booking payment process and your seat will be reserved for your bus journey.
Will I have to pay extra money for online tickets booking?
No, there is no need to pay extra charges when booking bus ticket online.
What are the payment options that you accept?
We accept various payment options to complete your booking like Debit card, Credit card, Net banking, Wallets, UPI, cash cards and more.
Can I get discounts & offers on bus tickets?
Yes, you will get the best fares on bus tickets.
What the advantages of Online booking of my ticket ?
The advantages are
  • Choice of your preferred seats
  • No more long queues of the offline ticket counters
  • You can view plenty of buses and choose an appropriate bus for your travel considering the amenities, reviews, ratings and bus images available
  • You can choose the preferred bus type (Volvo Bus, AC or Non AC) and also pickup and dropping point and timings
  • Your tickets can be booked at a reasonable price with multiple payment options
Do i need to creat an account to book my ticket ?
elebus login credentials can be used for booking the bus tickets. In case, the traveler does not have the login he can book through guest user login by providing required email id and mobile no.
Are there any benefits if i login and book ?
Yes , then the details are saved in My Profile , also you have the flexibility of creating MY FAMILY ACCOUNT , which helps you to retreive your family details t a touch of a button. ALl your prefrences are saved and it will be retrieved from the information saved.
ID Proof required while making the booking ?
No. However, it is mandatory to carry one govt. id card having the same name on the ticket.
Can i do a partial cancellation ?
Yes, partial cancellation of passengers is allowed.
Can we change / modify after booking ?
No. In such cases booking needs to be cancelled and to be rebooked. Cancellation charges as per policy shall levy.

elebites
What is ele bites?
ele bites service has been started by elebus exclusively for the travelers where they can book preferred meal through following modes
  • On-line-the website
  • Through mobile app, 'ele bites' which can be downloaded on Android/IOS phones.
  • By calling us
How can I book meals through website?
Any Traveler having valid reservation ticket can book the meal through website. The process of booking is as under: -
  • On the homepage, enter the PNR no, the system will seek your PNR for verification purposes before confirming the booking.
  • On selecting the boarding point, menu will open along with item prices.
  • Select the meals to be booked. Prices of meal will be displayed alongside.
  • On placing the order, the traveler will be required to select the mode of payment i.e., Cash on Delivery or prepaid (online payment). Thereafter, confirmation of booking is to be made.
How can I book meals through phone?
Traveler may book meals by calling the call center executive
How can I book meal through the mobile application?
The ele bites is available on IOS and Android. Please download the Mobile App from the Google Play Store or App Store.
How is the confirmation of the booking done?
On completion of transaction, SMS and email shall be generated and sent to the traveler as well as the kitchen. The SMS and email shall have the details of the order.
I have e-ticket, can I use ele bites?
Yes, this facility can be availed by travelers having valid reservation ticket either e-ticket
I have booked 5 tickets against one pnr, out of which only 03 tickets are confirmed and 02 tickets remained wait listed after preparation of chart? Will i get the meals, which i have booked through ele bites?
Yes, partially confirmed tickets shall be treated as confirmed and food booking shall remain valid, unless cancelled by the traveler.
Which meal can i book through e-catering?
The rates along with meal are already available on website with specification. travelers may choose the meal as per need and choice.
Is there any minimum booking amount below which an order will not be accepted?
At the moment not.
Will i get booked meal, if my bus gets delayed to reaching the checkout point ?
Yes, the bus shall be monitored and food will be delivered
What are the terms & conditions?
The terms & conditions are available on website.
How will i make payment for meal booked?
Payment options available for making a booking are as under:-
  • Website:- Prepaid & Cash on Delivery (COD)
  • Mobile App:- Prepaid & Cash on Delivery (COD)
  • On Call:-Cash on Delivery (COD)
What is OTP?
OTP stands for One Time password. This will be unique password which shall be communicated to the traveler who has confirmed meal booking. The traveler shall need to enter the correct OTP in the mobile application of delivery boy for verification purpose.
How do i know, when the booking of meal is confirmed?
On completion of transaction, SMS and email shall be generated and sent to the customer as well as the service provider. The SMS and email shall have the details of the order. The SMS content to traveler shall have an OTP (One Time Password) which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
Whom do i contact, if my meal is not delivered?
Travelers may lodge a complaint on the Your Voice portal within 05 days from date of delivery using email id and phone no. (as user id and password) used during booking of meals.
How can i cancel my order?
  • Passenger cannot cancel this service on standalone basis
  • This service will be refunded for passengers who cancel the booking partially or fully - 12 hrs prior to departure.
  • In case of date change, this service will be transferred to the new booking
  • No refund will be provided in case of no-show or passengers who do not avail this service in spite of purchasing the same
When will i get the refund?
The process of refund shall take at least 3 days time from the date of cancellation excluding the date of cancellation.
How can register complaint?
Customer can register complaint through feedback and it should be done within 5 days of delivery date using email id and phone no. (as user id and password) used during booking of meals.

elestudio

How can I cancel/recall my order?
You are able to cancel your order online if the order has not yet been sent to our warehouse. To do this, please log in using your login details and click on your elebus PNR at the top of the screen. Then go to "Orders" and click on "cancel". If you placed your order as a guest, please click on your order confirmation using the elebus PNR. This will take you to an order summary page where you can cancel your order.
Can I place my order by telephone?
Since it is not possible to confirm our T&Cs with legal effect when placing orders by telephone, we are unfortunately not able to accept telephone orders.
What happens if the price of the item I ordered changes in the meantime?
The price indicated at the time of the order is binding. Price changes as a result of promotions, catalogue modifications or for any other reason can no longer be taken into consideration for orders already placed.
Will I receive an order confirmation?
Once the order has been created, an order confirmation is sent to the email address saved in the customer account.
How many reward points will I receive for my order?
At ele shopee, you will receive 1 reward point for Rs 100 spent. You can receive additional rewards points through various promotions.
Can I pay by credit card?
The following credit cards are accepted: MasterCard, VISA and American Express.
Can I redeem miles to pay for my order?
To redeem miles, you must be registered with us as a GOLD CLASS member and sign in to worldshop.euele shopee using your login details. Add all desired items to your shopping basket. Under step 2 - "Payment" - you have the option to redeem your miles. This option may not apply to certain items.
Is it possible to pay with a combination of miles and Rs?
for the moment we will like the payment thru Rs
How do I track the delivery of my order?
As soon as your order has been placed, you will automatically receive an email with a confirmation of time and bus stop of arrival.
My package is damaged on the outside. What can I do?
On receipt of your package, please open it as soon as possible. If the items you have ordered are damaged or the contents of the order are missing entirely, please contact our ele shopee immediately by e-mailing book bus ticket online or calling ................, quoting your order and delivery numbers and providing a description of the damage.
How long do I have for returning my items?
You have an option to return goods ordered within one week of receipt of the goods without giving any reasons, provided the goods are complete, unused, undamaged and in the original packaging.